AIRLINE SELECTION PROGRAMME
eLearning platform
TERMS AND CONDITIONS
TERMS AND CONDITIONS
THE CLIENT ACCESS TO THE COURSE MODULES IS FOR PERSONAL USE ONLY. THE CLIENT MUST NOT RETRANSMIT, PUBLISH, DISTRIBUTE, DISPLAY, GIVE ACCESS OR OTHERWISE MAKE AVAILABLE ANY OF THE COURSE MODULES OR OTHER CONTENT TO OTHERS, OTHERWISE IT WILL RESULT IN THE IMMEDIATE TERMINATION OF THE COURSE MODULES WITHOUT THE POSSIBILITY OF REQUESTING ANY REFUND.
ARTICLE 1 - Introduction
The present Terms and Conditions (hereinafter, the “T&Cs”) apply to the sale of the Courses by the Company to the Client on the Website, as these terms are defined below.
ARTICLE 2 – Definitions
The terms contained in the T&Cs have the following precisely defined meanings and apply to capitalized terms (except for personal pronouns that may be written in uppercase or lowercase letters), unless specified otherwise:
“Clients” means consumers or professional clients. Consumer means a physical person that acts according to purposes unrelated and/or not referable to the entrepreneurial, commercial, craftmanship or professional activities. Professional means any physical person or legal entity that acts within its commercial, industrial, craftmanship or professional framework of activities.
“Company” means GD Aviation Solutions SAS, located 67 Cours Mirabeau, 13100 Aix-en-Provence, registered at Aix-en-Provence Trade and Companies Register under number 913 025 227.
“Intellectual Property Rights” (“IPR”) means all rights related to inventions, patents, trademarks, industrial designs, geographical indications of origin, copyrights, reputation and other intellectual property rights that already exist or will subsequently exist, all their applications and registrations, updates and extensions, under the laws of any country, territory or other jurisdiction.
“Personal data” means data about the Client used for his identification, such as name, address, e-mail address or telephone number and other similar information.
“Privacy Policy” means the rules and requirements on the collection, storage and use of Personal data Client available here: https://online.airlineselectionprogramme.com/privacy.
“Courses” means the eLearning course modules and associated services developed by the Company and available on the Website for helping pilots to succeed at airline selection.
“Website” means the website www.airlineselectionprogramme.com and all related subdomains.
Contact details: info@airlineselectionprogramme.com
ARTICLE 3 – General terms
The main characteristics of the Courses, including all the substantial information required by the applicable regulations, are available on the Website.
It is the Client's responsibility to read this information before placing an order. The choice and purchase of the Courses is the sole responsibility of the Client.
The T&Cs are systematically applicable to all Clients prior to the conclusion of the contract for the provision of Courses and shall prevail, where applicable, over any other version or any other contradictory document. The T&Cs can be accessed at any time on the Website.
The T&Cs apply to the exclusion of all other terms and conditions including the Client’s general conditions. They may be supplemented by specific conditions, set out on the Website, prior to any transaction with the Client.
In the absence of proof to the contrary, the data recorded in the Company’s computer system constitutes proof of all transactions concluded with the Client.
As these T&Cs may be subject to subsequent modification, the version applicable to the Client's purchase is that in force on the day the contract is concluded.
ARTICLE 4 – Orders
The Client selects on the Website the Courses he wishes to order.
In order to purchase the Courses via the Website, the Client must open an online account on the Website. If the Client has already registered on the Website, he can log into his account using the user’s name and password that the Company were provided with when he registered.
Contractual information is presented in French and in English and is confirmed at the latest when the order is validated by the Client.
The registration of an order on the Website is completed when the Client accepts the T&Cs by ticking the appropriate box and validates the order. The Client has the opportunity to check the details of the order, its total price and to correct any errors before confirming his acceptance. The Client may change his order at any time up to the point he confirms the payment.
Confirmation implies acceptance of the T&Cs in their entirety and constitutes proof of the sales contract.
It is the Client's responsibility to check the accuracy of the order and to report any errors immediately.
The sale of the Courses shall only be considered definitive once the Company has both sent the Client confirmation of acceptance of the order by e-mail and received payment of the full price.
Any order placed on the Website constitutes the formation of a distance contract between the Client and the Company.
Once confirmed and accepted by the Company, under the conditions described above, and except where otherwise provided by law, the order cannot be cancelled.
Once the order is confirmed and fully paid, the Client shall be entitled to view content of the Courses purchased on the Website and view or download related resources where it was made possible by the Company.
The Client shall have access to the Courses purchased for a period as stated in the Website. Once this period is over, the right of download or view shall be enabled and the Client shall have to pay another fee to obtain a new access.
ARTICLE 5 – Fees
The Courses offered by the Company are provided at the fees in force, as detailed on the Website, at the time the order is registered by the Company. Prices are expressed in Euros, inclusive of VAT.
The Company reserves the right to modify fees at any time.
Invoices shall made available to the Client electronically after payment (full or fractioned payments), sent by email or registered in the Client’s area of the Site.
ARTICLE 6 – Payment terms
The fees are payable in Euros, in advance, in full, on the day the order is placed by the Client, in accordance with the terms specified in Article 4, by secure payment by credit card: Visa, Mastercard or any other credit card available on the Site at the time of payment.
If available on the Site, payment of the fees can be fractioned in 3 instalments, free of interest. These payment facilities may be limited to certain Courses or associated services and do not fall under the regulations on consumer credit in accordance with article L312-4 of the French Consumer Code.
The Company offers two instalment payment options:
Klarna: By choosing Klarna's fractioned payment option, the Client shall be automatically directed to Klarna for creating or connecting an existing Klarna account, subject to Klarna's terms and conditions.
ASP Instalment Plan: Direct payment in 3 equal instalments via the Company's own payment system, with instalments charged automatically to the Client's registered payment method at monthly intervals from the date of purchase.
Payment data is exchanged in encrypted mode using the SSL (Secure Socket Layer).
For the ASP Instalment Plan, the Company reserves the right to suspend the delivery of the purchased Courses in case of a missed payment. Any related services will be delivered only upon full payment of the fees.
ARTICLE 7 – Provision of the Courses
The Company shall grant a non-exclusive, non-sub-licensable, non-transferrable right to access to the Courses for a limited period of time, as stated in the Website.
The Client is informed and accepts that all Courses are given in English.
The Courses ordered by the Client shall be accessible immediately after the final validation of the Client's order and payment or, in case of a scheduled training appointment, at the date of such training, as determined with the Client. In case of a scheduled training appointment, the Client shall receive a request for confirmation at least 24 hours before the beginning of the training appointment.
The Client must confirm its attendance or, if unable to attend, can reschedule the training appointment once, as soon as possible and at least 4 hours before the beginning of the training appointment. Failing to do so, the training is considered as due, without the possibility for the Client to request any refund.
The Client must confirm its attendance or, if unable to attend, can reschedule the training appointment once, as soon as possible and at least 4 hours before the beginning of the training appointment. Failing to do so, the training is considered as due, without the possibility for the Client to request any refund.
If fractioned payment is made, services associated to the Courses such as 16PF questionnaire or 1-to-1 services shall only be available after full payment of the fees.
The Company undertakes to use its best efforts to provide the Courses ordered by the Client, within the framework of an obligation of means. The Company excludes any liability for any delay in providing the Courses. However, if the Client is a consumer as defined in the French Consumer code, if the Courses ordered have not been supplied within 7 days after the payment, for any reason other than force majeure or the fault of the Client, the Client may notify the Company, under the conditions provided for in article L216-6 of the French Consumer Code, of the cancellation of the sale, after having given the Company formal written notice to perform within a reasonable additional period which the Company has failed to comply with.
In the event of cancellation of the sale, the sums paid by the Client shall be returned to him within 14 days of the date of cancellation of the contract.
In the event of cancellation of the sale, the sums paid by the Client shall be returned to him within 14 days of the date of cancellation of the contract.
ARTICLE 8 – Absence of right of withdrawal
No right of withdrawal is granted to the Client qualified as professional.
In accordance with the legal provisions in force concerning the supply of digital content (article L221-28 of the French Consumer Code), except for the scheduled training appointments, the Client, qualified as consumer, expressly accepts that the supply of the Courses shall begin as soon as his order has been validated, i.e. before the end of the 14-day period.
By confirming and paying his order, the Client expressly accepts that the Courses be immediately performed before the end of the right of withdrawal and acknowledges be aware of the loss of its right of withdrawal.
The Client shall receive from the Company a confirmation of its express acceptance of the full performance of the Courses before the end of the right of withdrawal and of the loss of its right of withdrawal.
Consequently, the orders of Courses are firm and final. They may not be exchanged, reimbursed or retracted.
Concerning the scheduled training appointments, the Client, qualified as consumer, has 14 days from the conclusion of the contract to exercise his right of withdrawal from the Company and cancel his order, without having to give any reason or pay any penalty, for the purpose of reimbursement.
The right of withdrawal can be exercised online,
(i) using the withdrawal form appended to the T&Cs in which case an acknowledgement of receipt will be immediately communicated to the Client by the Company, or
(ii) any other unambiguous statement expressing the Client's wish to withdraw from the contract, in particular by post addressed to
GD Aviation Solutions, 67 cours Mirabeau, 13100 Aix-en-Provence or by e-mail info@airlineselectionprogramme.com, mentioning the order concerned by the withdrawal.
The sums paid by the Client will be reimbursed within 14 days from receipt by the Company of notification of the Client's withdrawal.
Right of withdrawal is not applicable if the scheduled training appointments are performed before the end of 14-day period. In such a case, the Client expressly
(i) agrees that he gives his consent for a full performance of the training before the end of the right of withdrawal and
(ii) acknowledges that he waives his right of withdrawal. The Client shall receive from the Company a confirmation of its express acceptance of the full performance of the training before the end of the right of withdrawal and of the loss of its right of withdrawal.
ARTICLE 9 –Warranty
Exception: The foregoing exclusion of warranty does not apply to the AIC Ultimate Success Guarantee defined in Article 15, which constitutes a specific and limited refund commitment subject to its stated eligibility conditions.
The Courses comply with the regulations in force in France.
USE OF THE COURSES IS PROVIDED "AS IS”, AND WITHOUT WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR DAMAGES TO THE CLIENT FOR ANY DEFICIENCY, ERROR OR INTERRUPTION IN THE COURSES PROVIDED HEREUNDER FOR DAMAGES OF ANY KIND.
The Client shall have the possibility to contact the support in case of errors in the Courses by email at. info@airlineselectionprogramme.com
ARTICLE 10 – Liability
The Company shall not be held liable in the event of non-compliance with the legislation of another country in which the Courses are provided, which it is up to the Client, who is solely responsible for the choice of Courses requested.
10.1 Legal warranty of conformity
The Company guarantees the Client against any lack of conformity of the Courses ordered.
In the event of non-compliance, the Client may demand that the defective Courses be made compliant, that a new compliant Courses be supplied free of charge or, failing this, at the Company’s option, that the price be reduced or that the sale be rescinded.
In any case, for the Clients qualified as professionals, the liability of the Company shall be limited to the direct damages (excluding any indirect or consequential damages) and capped at the sums paid by the Client for the courses over the last 6 months.
10.2. Exclusion of warranties
The Company shall not be held responsible or liable for any delay or non-performance resulting from:
(i) the occurrence of a case of force majeure,
(ii) non-compliance with the legislation of a country other than France, which it is the Client's responsibility to check before placing an order,
(iii) in the event of misuse of the Courses.
(i) the occurrence of a case of force majeure,
(ii) non-compliance with the legislation of a country other than France, which it is the Client's responsibility to check before placing an order,
(iii) in the event of misuse of the Courses.
10.3. Warranty for consumers
"The consumer has the right to invoke the legal guarantee of conformity in the event of the appearance of a lack of conformity during a period of 2 years from the date of supply of the digital content. During the period of 1 year from the date of supply of the digital content, the consumer is only required to establish the existence of the lack of conformity, and not the date of its appearance.
The legal warranty of conformity includes the obligation to provide all updates necessary to maintain the conformity of the digital content or service.
The legal warranty of conformity entitles the consumer to have the digital content or service brought into conformity without undue delay following his request, at no cost and without major inconvenience to him.
The consumer may obtain a reduction in price by keeping the digital content or service, or he may terminate the contract by obtaining a full refund in exchange for renouncing the digital content or service, if:
1° The professional refuses to bring the digital content or service into conformity;
2° The compliance of the digital content or service is unjustifiably delayed;
3° The digital content or service cannot be brought into compliance without incurring costs for the consumer;
4° Bringing the digital content or service into conformity causes major inconvenience to the consumer;
5° The non-conformity of the digital content or service persists despite the professional's unsuccessful attempt to bring it into conformity.
The consumer is also entitled to a reduction in price or to rescission of the contract where the lack of conformity is so serious as to justify immediate reduction in price or rescission of the contract. In such cases, the consumer is not obliged to ask for the digital content or service to be brought into conformity beforehand.
In cases where the lack of conformity is minor, the consumer only has the right to cancel the contract if the contract does not provide for the payment of a price.
Any period during which the digital content or service is unavailable to be brought back into conformity suspends the warranty that was still running until the digital content or service was supplied in conformity again.
These rights result from the application of articles L. 224-25-1 to L. 224-25-31 of the French Consumer Code.
"A professional who obstructs the implementation of the legal guarantee of conformity in bad faith is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of average annual sales (article L. 242-18-1 of the French Consumer Code).
The consumer also benefits from the legal guarantee against hidden defects in application of articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This warranty entitles the consumer to a price reduction if the digital content or service is retained, or to a full refund in exchange for renouncing the digital content or service.
ARTICLE 11 – Data privacy - BLOCTEL
Pursuant to Law 78-17 of January 6, 1978, amended by Law n°2018-493 of June 20, 2018, the personal data requested from the Client is necessary, in particular for the processing of his order and the preparation of invoices.
This data may be communicated to any partners of the Company entrusted with the execution, processing, management and payment of orders.
The processing of information communicated via the Website complies with legal requirements regarding the protection of personal data, the information system used to ensure optimal protection of such data and in particular the RGPD, as well as any other legislative or regulatory provision in force, the information system used to ensure optimal protection of such data.
The methods of collecting and processing personal data, as well as the rights of the Client with regard to such data, can be consulted on https://online.airlineselectionprogramme.com/privacy, which the Client must consult and accept, in particular when placing an order.
In accordance with current national and European regulations, the Client has the right to permanent access, modification, rectification, opposition, portability and limitation of processing of information concerning them. The Client may exercise its rights by sending an email to the following address: .
As a consumer, the Client has the right to register free of charge on the Bloctel telephone anti-solicitation list (http://www.bloctel.gouv.fr).
ARTICLE 12 – Intellectual Property
The Company or, if expressly specified, third parties, retains the IPR of the Courses and the content available on the Website. All materials displayed on the eLearning course modules (including, but not limited to articles, reports, photographs, images, illustrations, audio modules and video modules) are protected by copyright, and/or patent rights, and are owned or controlled by the Company.
All IPR are reserved worldwide. Nothing in these T&Cs shall imply a transfer of IPR to the Client. It is forbidden to change, copy, reproduce, distribute, publish, disseminate, transmit, sell, create derivative works of or otherwise use or distribute the Courses or any content herein, including text, videos, graphics, code and/or software, or other content, unless the Company provides a written permission for such action or if such action is expressly permitted in certain circumstances.
The Client acknowledges and agrees that the Company holds all the IPR of the Courses and the Client may not obtain IPR to the Courses, unless otherwise provided.
All trademarks and Course marks used for the Courses are the property of the Company or the Company lawfully uses them. The Client is not allowed to use the Company’s trademarks.
Violation of this Article may result in infringement of IPR (patent, trademark, and copyright rights) and contractual rights of the Company or third parties which is prohibited by law and could result in substantial civil and criminal penalties.
ARTICLE 13 – Applicable law – Language
These T&Cs and the operations arising therefrom are governed by French law. They are written in French and English. Only the English text will be deemed authentic in the event of a dispute.
ARTICLE 14 – Disputes
If the Client is qualified of professional, all disputes arising from the purchase and sale transactions concluded in application of the T&Cs, concerning their validity, interpretation, execution, termination, consequences and consequences, and which cannot be resolved amicably between the Company and the Client, shall be submitted to the courts of Aix-en-Provence.
Mediation for consumers
The Company hereby notifies the Client, if he is qualified of consumer, of the possibility of recourse in the event of a dispute concerning these T&Cs to a procedure of conventional mediation or any other alternative form of dispute resolution within the conditions provided for in Title I of Book VI of the French Consumer Code.
After having appealed the Company to try to resolve the dispute amicably, and in the event of a negative answer within one month, the Client may refer the matter to CM2C Mediator online : https://www.cm2c.net/declarer-un-litige.php, by email : cm2c@cm2c.net or by post : 49 Rue de Ponthieu, 75008 Paris, France.
The referral to the Mediator can be done within twelve (12) months after the first complaint.
The Company also informs the Client of the existence of a European Online Dispute Resolution ("ODR") Platform to which the Client may resort. The Customer may access it at the following link: http://ec.europa.eu/consumers/odr/.
ARTICLE 15 – AIC Ultimate Success Guarantee
15.1 Scope of the Guarantee
The AIC Ultimate offer includes, in addition to the AIC Course and individual consultations, a Success Guarantee as defined below.
For Professional Pilots (holding CPL-IR/ME/MCC):
If the Client fails three (3) airline selection processes within an eighteen (18) month period following the first interview, the Company shall refund the full AIC Ultimate fee, subject to the conditions and evidence listed in this Article.
For Ab-Initio/Cadet Pilots (not holding CPL-IR/ME/MCC):
If the Client, applying for ab-initio or cadet type selections, fails three (3) airline selection processes within a eighteen (18) month period following the first interview, the Company shall refund fifty percent (50%) of the AIC Ultimate fee, subject to the conditions and evidence listed in this Article.
15.2 Eligibility Conditions
To qualify for the refund under the AIC Ultimate Success Guarantee, all of the following conditions must be met:
a. The Client must have completed all AIC course modules in full.
b. The Client must have completed all Additional Enrolled Courses and all related modules as directed by ASP and/or the ASP instructor responsible for monitoring the Client's progress.
c. The Client must have completed all homework assignments issued by ASP and/or the ASP instructor overseeing the Client's progress.
d. The Client's completion of Additional Enrolled Courses and homework assignments shall be recorded in the Client's official Progress File, maintained by ASP for tracking and verification purposes. This Progress File is hosted online and may be managed through Google Docs, Notion, or any equivalent text-based collaborative platform deemed appropriate by ASP.
e. The Client must have achieved a 100% pass rate, within a maximum of three (3) attempts, on all mandatory AIC quizzes and have obtained their official AIC Completion Certificate.
f. The Client must have attended a minimum of ten (10) Airline Interview Practice (AIP) sessions since joining the programme.
g. The Client must have attended all scheduled 1-to-1 consultations included in the package, as well as any follow-up consultations deemed necessary by ASP. Such follow-up consultations shall be provided at no additional cost to the Client.
h. A no-show automatically voids the Success Guarantee unless the Client provides a valid medical certificate within seven (7) calendar days of the missed session. A no-show is defined as a session that is either (i) not attended at all, or (ii) cancelled within less than four (4) hours before the scheduled start time.
i. The Client must provide evidence of active participation in each of the three (3) airline selections, including proof of invitation and attendance at the interview stages.
j. The eighteen (18)-month period begins on the date of the first 1-to-1 interview with an airline and ends on the date of the final interview stage of the third selection, regardless of when the outcome is communicated.
k. Each of the three (3) selections must concern a position as a commercial airline pilot (ab initio, cadet, or experienced) with a recognized airline.
l. The Client must notify ASP in writing of each selection attempt within three (3) calendar days of being notified of their invitation.
m. The Client must confirm success or failure at any stage of any selection within three (3) calendar days of receiving the corresponding information.
n. The Client must inform ASP no later than fifteen (15) calendar days before applying to any airline selection, so that ASP can provide adequate guidance throughout the process.
o. ASP reserves the right to verify the authenticity of all documents, attendance logs, and completion records contained in the Client's Progress File or otherwise provided as evidence.
15.3 Definition of Failure
A "failure" refers exclusively to a rejection at any interview stage, whether conducted online or in person. Failing a psychometric or simulator stage in isolation does not constitute a failure for the purpose of this guarantee. Failure must be confirmed by written notice from the airline or other formal evidence of non-selection.
15.4 Duration of Access
The Client shall retain access to the eLearning platform until the final interview of the third selection has taken place, or for a maximum period of two (2) years from the date of enrolment in AIC Ultimate — whichever occurs first.
15.5 Refund Procedure
To claim the refund, the Client must submit a written request to info@airlineselectionprogramme.com within thirty (30) calendar days following the date of the third failed interview. The request must include:
- copies of all evidence of selection enrolments and interview invitations;
- proof of attendance at each interview stage;
- written confirmation of rejection or non-selection from the airlines;
- proof of completion of all AIC quizzes and the AIC Completion Certificate;
- confirmation of AIP attendance history;
- proof of timely notifications and confirmations as required under Article 15.2(l)–(n);
- for ab-initio/cadet pilots: proof that all three selections were for ab-initio or cadet positions.
Upon validation of eligibility, the refund (full fee for professional pilots holding CPL-IR/ME/MCC, or 50% of the fee for ab-initio/cadet pilots not holding these qualifications) shall be processed within sixty (60) days by bank transfer to the Client's original payment method.
15.6 Exclusions
The guarantee shall not apply if:
- the Client cancels or fails to attend any scheduled consultations;
- the Client has not achieved a 100% quiz pass rate after three (3) attempts or failed to obtain their completion certificate;
- the Client has not attended at least ten (10) AIP sessions;
- the Client fails to provide timely notifications or confirmations as required in Article 15.2(l)–(n);
evidence provided is incomplete, falsified, or unverifiable;
- the Client breaches any part of these T&Cs or the general AIC Terms;
- the Client has received a job offer before completing the three attempts.
15.7 Finality of Decision
The Company's decision regarding the acceptance or refusal of the refund request shall be final once communicated in writing to the Client.
APPENDIX 1 - WITHDRAWAL FORM
This form must be completed and returned if the Client wishes to withdraw from the order placed on www.airlineselectionprogramme.com or any of its related subdomains, except where exclusions or limitations to the exercise of the right of withdrawal apply in accordance with the T&Cs.
To the attention of:
Service Clients
GD Aviation Solutions
67 cours Mirabeau 13100 Aix-en-Provence
info@airlineselectionprogramme.com
info@airlineselectionprogramme.com
I hereby give notice of withdrawal from the contract for the following courses order:
Ordered on ..............
Order number: ..................................
Client name: ................................
Client address: .............................
Client's signature (if notification of this form on paper): ....................
Date: .................................
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L’ACCÈS DU CLIENT AUX MODULES DE FORMATION EST STRICTEMENT PERSONNEL.
LE CLIENT S’ENGAGE À NE PAS RETRANSMETTRE, PUBLIER, DISTRIBUER, AFFICHER, DONNER ACCÈS OU METTRE À DISPOSITION TOUT OU PARTIE DES MODULES DE FORMATION OU CONTENUS ASSOCIÉS À UN TIERS, SOUS PEINE DE RÉSILIATION IMMÉDIATE ET SANS REMBOURSEMENT.
ARTICLE 1 – Introduction
ARTICLE 1 – Introduction
Les présentes Conditions Générales de Vente (ci-après les « CGV ») régissent la vente des Formations proposées par la Société au Client via le Site Internet, selon les définitions ci-après.
ARTICLE 2 – Définitions
Clients : consommateurs ou professionnels. Le consommateur est une personne physique agissant à des fins non professionnelles. Le professionnel est une personne physique ou morale agissant dans le cadre de son activité.
Société : GD Aviation Solutions SAS, 67 cours Mirabeau, 13100 Aix-en-Provence, RCS Aix-en-Provence n° 913 025 227.
Droits de Propriété Intellectuelle (DPI) : brevets, marques, droits d’auteur, dessins et modèles, secrets commerciaux, et tous droits associés.
Données personnelles : informations permettant d’identifier le Client (nom, adresse, e-mail, etc.).
Politique de Confidentialité : politique de gestion des données personnelles disponible ici : https://online.airlineselectionprogramme.com/privacy
Formations : modules eLearning et services associés développés par la Société et disponibles sur le Site.
Site : www.airlineselectionprogramme.com et ses sous-domaines.
ARTICLE 3 – Dispositions générales
Les caractéristiques essentielles des Formations sont disponibles sur le Site.
Le Client est seul responsable du choix et de l’achat des Formations.
Les CGV sont accessibles à tout moment sur le Site et prévalent sur tout autre document.
Les CGV peuvent être complétées par des conditions spécifiques.
Les données informatiques de la Société font foi des transactions.
La version applicable est celle en vigueur à la date de la commande.
ARTICLE 4 – Commandes
Le Client sélectionne les Formations souhaitées sur le Site.
Un compte en ligne est requis pour commander.
Les informations contractuelles sont présentées en français et en anglais.
La validation de la commande implique l’acceptation entière des CGV.
La vente est définitive après :
Acceptation par e-mail de la commande ;
Paiement intégral.
L’accès au contenu est activé après paiement, pour une durée précisée sur le Site.
Une nouvelle commande est requise une fois la période expirée.
ARTICLE 5 – Tarifs
Les Formations sont proposées au tarif en vigueur au moment de la commande, en euros TTC.
La Société se réserve le droit de modifier ses tarifs à tout moment.
Les factures sont envoyées par e-mail ou disponibles dans l’espace Client.
ARTICLE 6 – Modalités de paiement
Les tarifs sont payables en Euros, d'avance, en totalité, le jour de la passation de la commande par le Client, conformément aux modalités précisées à l'article 4, par paiement sécurisé par carte bancaire : Visa, Mastercard ou toute autre carte bancaire disponible sur le Site au moment du paiement.
Si disponible sur le Site, le paiement des tarifs peut être fractionné en 3 mensualités, sans frais ni intérêts. Ces facilités de paiement peuvent être limitées à certaines Formations ou services associés et ne relèvent pas de la réglementation sur le crédit à la consommation conformément à l'article L312-4 du Code de la consommation français.
La Société propose deux options de paiement fractionné :
Klarna : En choisissant l'option de paiement fractionné Klarna, le Client sera automatiquement redirigé vers Klarna pour créer ou se connecter à un compte Klarna existant, sous réserve des conditions générales de Klarna.
Plan de paiement ASP : Paiement direct en 3 mensualités égales via le système de paiement propre à la Société, les mensualités étant prélevées automatiquement sur le moyen de paiement enregistré du Client à intervalles mensuels à compter de la date d'achat.
Les données de paiement sont échangées en mode crypté via le protocole SSL (Secure Socket Layer).
Pour le Plan de paiement ASP, la Société se réserve le droit de suspendre la délivrance des Formations achetées en cas de défaut de paiement. Les services associés ne seront délivrés uniquement qu'après paiement intégral des tarifs.
ARTICLE 7 – Mise à disposition des Formations
Droit non-exclusif, non-transférable et temporaire d’accès aux Formations.
Les Formations sont en anglais.
Accès immédiat après paiement, sauf en cas de rendez-vous programmé.
Tout rendez-vous doit être confirmé 24h avant. Possibilité de report une fois, au plus tard 4h avant. Au-delà, le service est dû sans remboursement.
En cas de paiement fractionné, certains services sont débloqués uniquement après paiement complet.
En cas de retard (hors force majeure), le Client peut résilier sous conditions (articles L216-6 et suivants du Code de la consommation).
ARTICLE 8 – Absence de droit de rétractation
Aucun droit de rétractation pour les Clients professionnels.
Pour les consommateurs :
En validant la commande, le Client renonce expressément à son droit de rétractation pour les contenus numériques (article L221-28 Code de la consommation).
Les commandes sont définitives.
Pour les rendez-vous programmés : droit de rétractation de 14 jours sauf si la prestation a commencé avant ce délai, avec accord du Client.
Formulaire de rétractation : voir Annexe 1.
ARTICLE 9 – Garantie
Exception : Les dispositions ci-dessous relatives à l’exclusion de garantie ne s’appliquent pas à la Garantie de Réussite AIC Ultimate définie à l’Article 15, laquelle constitue un engagement de remboursement spécifique et limité, soumis aux conditions d’éligibilité qui y sont énoncées.
Les Formations sont conformes à la législation française.
FOURNIES « EN L’ÉTAT », SANS GARANTIE EXPRESSE OU IMPLICITE.
Le Client peut signaler toute erreur via l’e-mail de support fourni.
ARTICLE 10 – Responsabilité
Le Client est responsable de la légalité des Formations dans son pays.
10.1 Garantie légale de conformité
En cas de non-conformité, remplacement, réparation, réduction de prix ou résolution.
Pour les professionnels : responsabilité limitée aux dommages directs, plafonnée aux montants versés sur les 6 derniers mois.
10.2 Exclusions
Cas de force majeure, non-conformité avec un pays autre que la France, usage inapproprié.
10.3 Garantie pour les consommateurs
Garantie légale de 2 ans (articles L.224-25-1 à L.224-25-31 Code conso.).
Garantie contre les vices cachés : 2 ans à compter de la découverte (articles 1641 à 1649 Code civil).
ARTICLE 11 – Données personnelles / BLOCTEL
Conformité RGPD et loi Informatique et Libertés.
Les données sont traitées pour la commande, la facturation, et peuvent être communiquées à des partenaires.
Le Client dispose des droits d’accès, rectification, suppression, limitation, opposition et portabilité.
Contact : [voir adresse e-mail mentionnée sur le Site]
ARTICLE 12 – Propriété intellectuelle
La Société conserve l’intégralité des DPI sur les Formations.
Il est interdit de copier, diffuser, modifier ou utiliser les contenus sans autorisation écrite.
Toute violation expose le contrevenant à des sanctions civiles et pénales.
ARTICLE 13 – Droit applicable – Langue
Les CGV sont régies par le droit français.
En cas de litige, seule la version anglaise fait foi.
ARTICLE 14 – LitigesSi le Client est qualifié de professionnel, tous les litiges découlant des transactions d'achat et de vente conclues en application des présentes CGV, concernant leur validité, interprétation, exécution, résiliation, conséquences et suites, et qui ne peuvent être résolus à l'amiable entre la Société et le Client, seront soumis aux tribunaux d'Aix-en-Provence.
Médiation pour les consommateurs
La Société informe par la présente le Client, s'il est qualifié de consommateur, de la possibilité de recourir en cas de litige concernant les présentes CGV à une procédure de médiation conventionnelle ou toute autre forme alternative de règlement des litiges dans les conditions prévues au Titre I du Livre VI du Code de la consommation français.
Après avoir saisi la Société pour tenter de résoudre le litige à l'amiable, et en cas de réponse négative dans un délai d'un mois, le Client peut saisir le Médiateur CM2C en ligne : https://www.cm2c.net/declarer-un-litige.php, par email : cm2c@cm2c.net ou par courrier postal : 49 Rue de Ponthieu, 75008 Paris, France.
La saisine du Médiateur peut être effectuée dans les douze (12) mois suivant la première réclamation.
La Société informe également le Client de l'existence d'une plateforme européenne de règlement en ligne des litiges (« RLL ») à laquelle le Client peut recourir. Le Client peut y accéder au lien suivant : http://ec.europa.eu/consumers/odr/.
ARTICLE 15 – Garantie AIC Ultimate
15.1 Portée de la Garantie
L'offre AIC Ultimate comprend, en plus du Cours AIC et des consultations individuelles, une Garantie de Succès telle que définie ci-dessous.
Pour les Pilotes titulaires d'un CPL-IR/ME/MCC : Si le Client échoue à trois (3) processus de sélection de compagnies aériennes dans un délai de dix-huit (18) mois suivant le premier entretien, la Société remboursera l'intégralité des frais AIC Ultimate, sous réserve des conditions et preuves énumérées dans le présent Article.
Pour les Pilotes Ab-Initio/Cadets (ne détenant pas de CPL-IR/ME/MCC) : Si le Client, postulant à des sélections de type ab-initio ou cadet, échoue à trois (3) processus de sélection de compagnies aériennes dans un délai de dix-huit (18) mois suivant le premier entretien, la Société remboursera cinquante pour cent (50 %) des frais AIC Ultimate, sous réserve des conditions et preuves énumérées dans le présent Article.
15.2 Conditions d'Éligibilité
Pour bénéficier du remboursement dans le cadre de la Garantie de Succès AIC Ultimate, toutes les conditions suivantes doivent être remplies :
a. Le Client doit avoir complété l'intégralité des modules du cours AIC.
b. Le Client doit avoir complété tous les Cours Supplémentaires Inscrits et tous les modules associés tels que dirigés par ASP et/ou l'instructeur ASP responsable du suivi de la progression du Client.
c. Le Client doit avoir complété tous les devoirs émis par ASP et/ou l'instructeur ASP supervisant la progression du Client.
d. La réalisation par le Client des Cours Supplémentaires Inscrits et des devoirs sera enregistrée dans le Dossier de Progression officiel du Client, tenu par ASP à des fins de suivi et de vérification. Ce Dossier de Progression est hébergé en ligne et peut être géré via Google Docs, Notion, ou toute autre plateforme collaborative textuelle jugée appropriée par ASP.
e. Le Client doit avoir obtenu un taux de réussite de 100 %, dans un maximum de trois (3) tentatives, à tous les quiz obligatoires AIC et avoir obtenu son Certificat de Réussite AIC officiel.
f. Le Client doit avoir assisté à un minimum de dix (10) sessions d'Airline Interview Practice (AIP) depuis son inscription au programme.
g. Le Client doit avoir assisté à toutes les consultations individuelles programmées incluses dans le forfait, ainsi qu'à toutes les consultations de suivi jugées nécessaires par ASP. Ces consultations de suivi seront fournies sans frais supplémentaires pour le Client.
h. Une absence automatiquement annule la Garantie de Succès, sauf si le Client fournit un certificat médical valide dans les sept (7) jours calendaires suivant la session manquée. Une absence est définie comme une session qui est soit (i) non suivie du tout, soit (ii) annulée moins de quatre (4) heures avant l'heure de début prévue.
i. Le Client doit fournir la preuve de sa participation active à chacune des trois (3) sélections de compagnies aériennes, y compris la preuve d'invitation et de présence aux étapes d'entretien.
j. La période de dix-huit (18) mois commence à la date du premier entretien individuel avec une compagnie aérienne et se termine à la date de la dernière étape d'entretien de la troisième sélection, quel que soit le moment où le résultat est communiqué.
k. Chacune des trois (3) sélections doit concerner un poste de pilote de ligne commerciale (ab initio, cadet ou expérimenté) auprès d'une compagnie aérienne reconnue.
l. Le Client doit notifier ASP par écrit de chaque tentative de sélection dans les trois (3) jours calendaires suivant la notification de son invitation.
m. Le Client doit confirmer le succès ou l'échec à toute étape de toute sélection dans les trois (3) jours calendaires suivant la réception de l'information correspondante.
n. Le Client doit informer ASP au plus tard quinze (15) jours calendaires avant de postuler à toute sélection de compagnie aérienne, afin qu'ASP puisse fournir un accompagnement adéquat tout au long du processus.
o. ASP se réserve le droit de vérifier l'authenticité de tous les documents, registres de présence et dossiers de réalisation contenus dans le Dossier de Progression du Client ou autrement fournis comme preuve.
15.3 Définition de l'Échec
Un « échec » fait référence exclusivement à un rejet à toute étape d'entretien, qu'elle soit menée en ligne ou en personne. Échouer à une étape psychométrique ou de simulateur de manière isolée ne constitue pas un échec aux fins de cette garantie. L'échec doit être confirmé par une notification écrite de la compagnie aérienne ou toute autre preuve formelle de non-sélection.
15.4 Durée d'Accès
Le Client conservera l'accès à la plateforme eLearning jusqu'à ce que le dernier entretien de la troisième sélection ait eu lieu, ou pour une période maximale de deux (2) ans à compter de la date d'inscription à AIC Ultimate — selon la première éventualité.
15.5 Procédure de Remboursement
Pour réclamer le remboursement, le Client doit soumettre une demande écrite à info@airlineselectionprogramme.com dans les trente (30) jours calendaires suivant la date du troisième entretien échoué. La demande doit inclure :
- des copies de toutes les preuves d'inscriptions aux sélections et d'invitations aux entretiens ;
- la preuve de présence à chaque étape d'entretien ;
- la confirmation écrite de rejet ou de non-sélection des compagnies aériennes ;
- la preuve de réalisation de tous les quiz AIC et le Certificat de Réussite AIC ;
- la confirmation de l'historique de présence aux AIP ;
- la preuve des notifications et confirmations en temps voulu telles que requises par l'Article 15.2(l)–(n) ;
- pour les pilotes ab-initio/cadet : preuve que les trois sélections concernaient des postes ab-initio ou cadet.
Après validation de l'éligibilité, le remboursement (montant intégral pour les pilotes professionnels titulaires de CPL-IR/ME/MCC, ou 50 % des frais pour les pilotes ab-initio/cadet ne détenant pas ces qualifications) sera traité dans les soixante (60) jours par virement bancaire vers le mode de paiement d'origine du Client.
15.6 Exclusions
La garantie ne s'applique pas si :
- le Client annule ou ne se présente pas à des consultations programmées ;
- le Client n'a pas obtenu un taux de réussite de 100 % après trois (3) tentatives ou n'a pas obtenu son certificat de réussite ;
- le Client n'a pas assisté à au moins dix (10) sessions AIP ;
- le Client ne fournit pas les notifications ou confirmations en temps voulu telles que requises par l'Article 15.2(l)–(n) ;
- les preuves fournies sont incomplètes, falsifiées ou invérifiables ;
- le Client enfreint toute partie de ces CGV ou des Conditions Générales AIC ;
- le Client a reçu une offre d'emploi avant d'avoir complété les trois tentatives.
15.7 Caractère Définitif de la Décision
La décision de la Société concernant l'acceptation ou le refus de la demande de remboursement sera définitive une fois communiquée par écrit au Client.
ANNEXE 1 – Formulaire de rétractation
Ce formulaire est à compléter et envoyer uniquement si le Client souhaite se rétracter, dans les cas où le droit de rétractation est applicable.
À l’attention de :
Service Clients – GD Aviation Solutions
67 cours Mirabeau, 13100 Aix-en-Provence
info@airlineselectionprogramme.com
info@airlineselectionprogramme.com
Je vous notifie par la présente ma rétractation du contrat portant sur la commande suivante :
Commandée le : …………………….
Numéro de commande : …………………….
Nom du Client : ……………………………
Adresse du Client : …………………………
Signature du Client (en cas de formulaire papier) : ……………..
Date : ……………………..
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"I really benefited from Guillaume's experience. He was able to give some practical advice based on the results of the questionnaire. I'm convinced his advice will be very useful during the interview.
I also benefited from this service as it helped me better know myself, which will help me prepare relevant examples for the interview. Definitely worth the investment.
So thank you!"
I also benefited from this service as it helped me better know myself, which will help me prepare relevant examples for the interview. Definitely worth the investment.
So thank you!"
Hello Guillaume, I just had my first airline interview, sorry it’s a long story but I’m sharing my feedback because I think this might be useful for others.
I’ve been flying for 10 years and professionally (not airlines) for 5 years, I’ve been to many ATOs, met many pilots, read books on the subject but never did I understand what the airline interview was all about before following the ASP course, and I thank you for that because it brings so much peace understanding the rules of games.
As I understand it’s not about telling the interviewers what they want to hear by being someone we are not, and it’s not about telling them true stories that has no use for them, but it’s about looking into our past for evidence of the competencies that they are looking for, preparing answers by funneling the key competencies that we have within ourselves and showcase them from past events, discarding irrelevant stuff, thus making their job easier and enhancing a pleasant overall experience.
PS : I just received a positive answer to my interview.
I’ve been flying for 10 years and professionally (not airlines) for 5 years, I’ve been to many ATOs, met many pilots, read books on the subject but never did I understand what the airline interview was all about before following the ASP course, and I thank you for that because it brings so much peace understanding the rules of games.
As I understand it’s not about telling the interviewers what they want to hear by being someone we are not, and it’s not about telling them true stories that has no use for them, but it’s about looking into our past for evidence of the competencies that they are looking for, preparing answers by funneling the key competencies that we have within ourselves and showcase them from past events, discarding irrelevant stuff, thus making their job easier and enhancing a pleasant overall experience.
PS : I just received a positive answer to my interview.
I had already tried AF 2 years ago without specific preparation, result: postponed 2 years, the debriefing did not reveal any really negative points but rather errors in apprehension of the tests.
I took the Psy2 HOP in September and not wanting to make the same mistake, I took an AIC preparation at ASP, I also added a 1:1 interview supplement with Guillaume. Note that I also passed the Wizzair selections which I succeeded (also in September) The 2 selection processes are different but the AIC allowed me to better understand the expectations of recruiters.
For each of the 2 companies, I did a lot of personal work on the operating mode of the companies so as not to get caught during the interviews. As a good student, I thought about the most relevant examples I could give by filling in the boxes in the excel skills table… a bit laborious but it allows you to sort by choosing the most relevant examples.
I focused my examples on recent flights (< 3 years) but not only, especially the flight that marked you the most… there’s only one and it was 15 years ago!
I really appreciated the 16PF and the debriefing is important to understand, I think about 3/4 were common with the brief debriefing done at the end of the individual psy2 interview.
By understanding the philosophy of the individual interview, I did not go there on the defensive (like the first time) but with the spirit of dispelling the doubts they could express and confirm their expectations. For the group tests, for Wizz or Hop, I made sure to be the good second, to give everyone a chance to speak. I did not chase my nature, I just made sure not to be too enthusiastic. In my case the 1:1 interview was very profitable because I wanted to see the adequacy of the questions asked by the recruiter according to the 16PF without forgetting the debriefing that goes with it… It reassured me about my ability to succeed (even if everything is not in my hands!!!)
I also did a lot of work understanding the skills to guide my answers, without distorting the trait but just by explaining more accurately and clearly arguing. As it is explained in the courses, honesty is important and the preparatory work you do will allow you to bring clarity to your words.
I took the Psy2 HOP in September and not wanting to make the same mistake, I took an AIC preparation at ASP, I also added a 1:1 interview supplement with Guillaume. Note that I also passed the Wizzair selections which I succeeded (also in September) The 2 selection processes are different but the AIC allowed me to better understand the expectations of recruiters.
For each of the 2 companies, I did a lot of personal work on the operating mode of the companies so as not to get caught during the interviews. As a good student, I thought about the most relevant examples I could give by filling in the boxes in the excel skills table… a bit laborious but it allows you to sort by choosing the most relevant examples.
I focused my examples on recent flights (< 3 years) but not only, especially the flight that marked you the most… there’s only one and it was 15 years ago!
I really appreciated the 16PF and the debriefing is important to understand, I think about 3/4 were common with the brief debriefing done at the end of the individual psy2 interview.
By understanding the philosophy of the individual interview, I did not go there on the defensive (like the first time) but with the spirit of dispelling the doubts they could express and confirm their expectations. For the group tests, for Wizz or Hop, I made sure to be the good second, to give everyone a chance to speak. I did not chase my nature, I just made sure not to be too enthusiastic. In my case the 1:1 interview was very profitable because I wanted to see the adequacy of the questions asked by the recruiter according to the 16PF without forgetting the debriefing that goes with it… It reassured me about my ability to succeed (even if everything is not in my hands!!!)
I also did a lot of work understanding the skills to guide my answers, without distorting the trait but just by explaining more accurately and clearly arguing. As it is explained in the courses, honesty is important and the preparatory work you do will allow you to bring clarity to your words.
Intervention models provide a real structure and a simple and effective method to refer to in any circumstance.
The advice and examples drawn from Guillaume’s experience bring invaluable added value to the content of the briefing.
The advice and examples drawn from Guillaume’s experience bring invaluable added value to the content of the briefing.
Having followed this course has been a real pleasure. A lot of good advices, concrete examples, and explanations about aviation HR processes.
I am measuring my words but I can tell that knowing all of this can be a game changer into an interview environment. 16PF questionnaire with specialist debriefing is a real added value into this course, I fairly recommend it, it is definitely worth it.
I am measuring my words but I can tell that knowing all of this can be a game changer into an interview environment. 16PF questionnaire with specialist debriefing is a real added value into this course, I fairly recommend it, it is definitely worth it.
Entretien terminé, Assez content, j’ai appliqué tes conseils avec des motivations claires Sans digression, sans contradiction et sans dévalorisation. Niveau question tu as fait un sans faute.
Ils m’ont demandé la communication avec un capitaine, une situation qui me stresse, un vol difficile et l’acceptation de l’erreur, J’ai eu plus de mal à décrire les compétences humaines que je devais continuer à développer mais dans l’ensemble très correcte. Entretien de groupe j’ai pris soin de bien structurer et de partager le lead comme dans les vidéos, Résultat dans 6-8 semaines !
Ils m’ont demandé la communication avec un capitaine, une situation qui me stresse, un vol difficile et l’acceptation de l’erreur, J’ai eu plus de mal à décrire les compétences humaines que je devais continuer à développer mais dans l’ensemble très correcte. Entretien de groupe j’ai pris soin de bien structurer et de partager le lead comme dans les vidéos, Résultat dans 6-8 semaines !
I took the Gold Package.
Regarding Advanced Interview Course, liked how clear, concise, relevant and straight to the point it is. I like the fact that Guillaume knows exactly what he's talking about.
His experience is invaluable!
Regarding Advanced Interview Course, liked how clear, concise, relevant and straight to the point it is. I like the fact that Guillaume knows exactly what he's talking about.
His experience is invaluable!
Having followed Advanced Interview Course version 2 has been a real pleasure. A lot of good advices, concrete examples, and explanations about aviation HR processes.
I am measuring my words but I can't tell that knowing all of this can be a game changer into an interview environment. 16PFquestionnaire with specialist debriefing is a real added value into this course, I truly recommend it, it is definitely worth it.
I am measuring my words but I can't tell that knowing all of this can be a game changer into an interview environment. 16PFquestionnaire with specialist debriefing is a real added value into this course, I truly recommend it, it is definitely worth it.
I liked the explanations about the different types of interviews and what recruiters are looking for in them.
The Key Competencies and examples of related questions allow me to see exactly what to expect and how to orient my speech to allow recruiters to see in me the qualities necessary for the position.
The company info sheets are very well done and the explanations of how to create them for yourself are also good. The 16PF test and the debrief is very useful for orientation as well.
The Key Competencies and examples of related questions allow me to see exactly what to expect and how to orient my speech to allow recruiters to see in me the qualities necessary for the position.
The company info sheets are very well done and the explanations of how to create them for yourself are also good. The 16PF test and the debrief is very useful for orientation as well.
I took the Gold Package, which includes the CV and Cover Letter Course. Part of that, I took a CV and Cover Letter review service.
I appreciated Guillaume’s meticulous revision of my CV and Cover Letter. The patient explanations behind each recommendation and change were helpful in understanding the rationale for the adjustments proposed.
His insightful feedback not only helped me understand how recruiters perceive my CV and cover letter, but also helped me to streamline the information for quick comprehension.
By focusing on quality content and reducing its length, it helped me create application documents that capture attention effectively.
I appreciated Guillaume’s meticulous revision of my CV and Cover Letter. The patient explanations behind each recommendation and change were helpful in understanding the rationale for the adjustments proposed.
His insightful feedback not only helped me understand how recruiters perceive my CV and cover letter, but also helped me to streamline the information for quick comprehension.
By focusing on quality content and reducing its length, it helped me create application documents that capture attention effectively.
Dear Guillaume, I want to tell you how happy I’m about finding your platform and courses. It made my preparation so much easier to plan and to undergo. Kind regards.
Dear Guillaume, I hope you’ve been well. I wanted to let you know how happy I am. I just heard back from FlyDubai and I my application was successful. I’d like to thank you for your help. It was instrumental to this positive outcome.
After experiencing failure in a selection process for which I was poorly prepared, I followed the AIC program, which clearly made me understand the expectations of an airline recruiter.
As a result, I arrived well-prepared, ready to answer all the questions, which also allowed me to have confidence in myself, reduce my stress, and therefore present the best image of myself.
As a result, I arrived well-prepared, ready to answer all the questions, which also allowed me to have confidence in myself, reduce my stress, and therefore present the best image of myself.
Despite being already experienced and current on type, I find the content of the Sim Preparation Course very helpful.
For me it was also a good review of everything after having been away from aviation for a while, and very good inputs about common mistkes and how to avoid them.
For me it was also a good review of everything after having been away from aviation for a while, and very good inputs about common mistkes and how to avoid them.
Advanced Interview Course gave me an excellent overview of what will be expected from me during an airline selection. With that in mind and all the simple models, I feel more comfortable entering the room for the interview.
Regarding the Air France selection, the big plus points of this course are for me the 16PF, the experience sheet and the option of a practice 121 interview.
I actually believe that it was easier to fill the experience sheet after having done the 16PF.
I actually believe that it was easier to fill the experience sheet after having done the 16PF.
I like in Advanced Interview Course the fact that Captain Guillaume goes really deep into the discussion and gives me an overall big picture of the hiring process.
I particularly liked module 8 with examples given for tricky questions. I also like that Guillaume is very passionate about his field of work.
The CV and Cover Letter Course was precise, to the point and gave valuable information.
I particularly liked module 8 with examples given for tricky questions. I also like that Guillaume is very passionate about his field of work.
The CV and Cover Letter Course was precise, to the point and gave valuable information.
The whole Advanced Interview Course is very interesting. A real fascination for human resources and recruitment process transpires from each module and make them easy to handle. In a word, I wish I had learned all of this earlier !
The CV and Cover Letter explanations are clear. Each part of CV or CL are viewed step by step and also reminded in a pdf. All examples given are relevant.
I liked the explanations about the different types of interviews and what recruiters are looking for in them. The competency questions and related question examples allow me to see precisely what to expect and how to guide my answers to demonstrate the necessary qualities for the position.
The company information sheets are well done, and the explanations of how to get there are also helpful. The 16PF questionnaire and the debrief are very useful for orientation as well.
The company information sheets are well done, and the explanations of how to get there are also helpful. The 16PF questionnaire and the debrief are very useful for orientation as well.
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November 26, 2024
Going through the Aer Lingus and easyJet selection processes was a real experience. While I didn’t make it through Aer Lingus after reaching the simulator stage, I kept moving forward—and I’m happy to share that I succeeded in the easyJet selection this October!
Looking back, I can’t overstate how important the training I received was. The program wasn’t just about ticking boxes; it provided a structured, comprehensive approach—company knowledge, competency-based questions, simulator prep—you name it. It gave me the framework I needed to go deeper, to really understand how to stand out when it mattered most.
That preparation made all the difference on selection day. To anyone pursuing their dream, I’d say this: invest in your preparation, trust the process, and keep pushing forward.
A huge thank you to Guillaume and the team for creating something so impactful. You helped make this possible!
January 13, 2025
Hi, so, I’ve just completed the CV and Cover Letter Course and I have to say, the videos are really well done! 😊 The step-by-step structure is easy to follow and sticking to the recommended word count really helps when adapting my own cover letter. It makes the process feel a lot more manageable. The same applies to the CV – by following the outlined structure, everything just falls into place naturally, which makes putting together my CV much easier than I expected.
January 22, 2025
One of the things I really love about advanced interview course is the 1:1 interview and the 16PF. It’s not just about preparing for the selection process... Those sessions actually give you a deeper understanding of yourself. It’s like getting a personal insight into your strengths and areas where you could grow which I found really helpful even beyond just preparing for the selection.
February 13, 2025
Hi Guillaume,
Here is my feedback on your AIC course. I recently completed three assessments and passed them all. Every question asked by the psychologist and the board panel was covered in your course.
The way you break down all aspects of an assessment based on your experience is truly insightful. It allows us to know what to expect and prepares us to anticipate any kind of question, especially with the "experience sheet." Combined with the 16PF analysis and the mock interview, it’s a complete game-changer.
Not to mention the CV course, which helped me secure an invitation for all the assessments in the first place!
February 21, 2025
Hello Guillaume,
Just finished my 2nd Stage at Emirates and was successful. Your tips regarding the Simulator helped out, went with high confidence and almost no stress.
I can’t recommend your course enough, hopefully more and more people benefit from it, gonna even use this course as I progress in my career.
Thank you.
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February 28, 2025
The Advanced Interview Course and the 1:1 Interview with Guillaume were a game changer for me. I adquired many tools not only to be prepared for an Airlinie Selection process, but also to understand better the big picture of my role as a pilot.
There is plenty information going around about these matter. But ASP is different. You can see in Guillaume and Hugo specialists that know the matter from inside and can understand your needs and give you the information an advices you need. Guillaume took extra time to help me in the 1:1 interview staying longer after ! I had technical problems with my computer to start the meeting.
Thank you!
March 7, 2025
The CV and Cover Letter Course is direct to the point, exactly how it should be when you write your CV and cover letter, so it sets the tone extremely well.
March 14, 2025
What I liked most about the Sim Preparation Course were the explanations on pitch/power coupling and energy management. I believe this is one of the most important concepts for inexperienced pilots coming out of flight school to understand. The course provides a great overall picture of the classic sim.
March 21, 2025
What I really liked about ASP's CV and Cover Letter Course was the clear explanation of the essential information that should be included in both a CV and a cover letter. I also appreciated the practical examples of do’s and don’ts.
March 28, 2025
I am amazed with how the Advanced Interview Course covers all aspect the aspects of the selection process with relevant examples
April 4, 2025
Before attending the AIC, I had already participated in several traditional interviews (without a sim session) and was in the process of preparing for two hybrid interviews—at Wizz Air and TUI fly Belgium. I was unsure about what was expected in this type of recruitment and how to prepare effectively. The AIC provided exactly what I needed. I’m now looking forward to starting the Sim Preparation Course.
April 11, 2025
In the different scenario of the Advanced Interview Course—whether technical, CRM, SOPs, etc.—we find the same management model, decision-making model, and intervention model being applied. It’s good to know how to articulate these models clearly and understand how they are used across various situations.
I also learnt a lot in the company study section—specifically, where to look, what to read, and how to analyze a company’s specificities and strategies. This really helps in being able to present relevant and thoughtful knowledge to the assessor during the interview.
Finally, the way Guillaume gives his answers to the different interview questions and scenario is incredibly helpful for guiding the study and preparation process.
I also learnt a lot in the company study section—specifically, where to look, what to read, and how to analyze a company’s specificities and strategies. This really helps in being able to present relevant and thoughtful knowledge to the assessor during the interview.
Finally, the way Guillaume gives his answers to the different interview questions and scenario is incredibly helpful for guiding the study and preparation process.
April 18, 2025
Hello Guillaume,
Just a quick note to thank you for the quality and depth of your selection preparation content. I used your courses to prepare for two selections this year—Air France and HOP—and I’m happy to share that I passed both!
The courses “Réussir la sélection pilote AF – Part 1 and 2” were incredibly helpful. They’re well designed and provide a clear, structured understanding of what is expected from candidates. They really helped me focus my preparation and approach the process with confidence.
I also really appreciated the group exercise done via video call, as it was my first time doing one and it gave me valuable insight into what’s expected in a real selection setting.
Thank you again for your support and the excellent resources!
Just a quick note to thank you for the quality and depth of your selection preparation content. I used your courses to prepare for two selections this year—Air France and HOP—and I’m happy to share that I passed both!
The courses “Réussir la sélection pilote AF – Part 1 and 2” were incredibly helpful. They’re well designed and provide a clear, structured understanding of what is expected from candidates. They really helped me focus my preparation and approach the process with confidence.
I also really appreciated the group exercise done via video call, as it was my first time doing one and it gave me valuable insight into what’s expected in a real selection setting.
Thank you again for your support and the excellent resources!
April 25, 2025
Hello Hugo,
I wanted to keep you updated following our very long debrief on the 16PF—I received a positive response from Emerald Airlines! I really want to thank you for the quality of our discussion and for the quality of ASP’s content, as I truly feel it actively contributed to this success.
I still have my final selection with Luxair coming up in about two weeks. It’s known to be very selective, so we’ll see ;)
I wanted to keep you updated following our very long debrief on the 16PF—I received a positive response from Emerald Airlines! I really want to thank you for the quality of our discussion and for the quality of ASP’s content, as I truly feel it actively contributed to this success.
I still have my final selection with Luxair coming up in about two weeks. It’s known to be very selective, so we’ll see ;)
MAY 2, 2025
The Advanced Interview Course is a 5/5 for me. What I like about it is the precision of the information and the connections between them. I also appreciate that the AIC contains a 16PF questionnaire.
May 23, 2025
What I really liked about this Advanced Interview Course were the personality test and the personalized debrief video—both were incredibly helpful! I also really enjoyed the simulated interview questions in Module 8, especially hearing Guillaume’s example answers.
may 26, 2025
Dear ASP Team,
I’m happy to share that I passed the HOP selection—without even going through the sim! I’m truly grateful for your support. After two failed attempts at Air France (cadet and pro), your training gave me the clarity and structure I needed to succeed this time.
The invaluable insights, interview preparation, and deep understanding of what’s expected from a pilot helped me identify my gaps, strengthen my examples, and walk into the final interview with confidence.
I’ll continue using ASP’s resources for my type rating—and maybe even for a future Air France or captain selection. Thank you for creating such powerful training!
June 2, 2025
I liked the genuine, well-thought-out content in all aspects of the Advanced Interview Course. The setup of pre-recorded videos made e-learning more effective than standard classroom teaching. On top of that, the course structure was thorough and made sense. Very well done! I would strongly recommend this to anyone, from aspiring to experienced pilots. I couldn’t come up with any improvements since it’s already good enough!
June 4, 2025
"To prepare for the 2025 Air France cadet selection, I took the AIC course + CV & cover letter course and review, and 16pf + 1:1 interview with Hugo.
I just received the email informing me I had successfully passed the PSY 2 selection phase, a dream I have been working on since 2018...
The ASP packages really helped to understand the key components of the selection process and its specificities in contrast to a traditional selection (from an engineer point of view).
The CV and cover letter course was also very useful, it helped me avoid major mistakes I had done in a previous attempt in 2020. And to finish, I have to say it was a pleasure to work with Hugo on the 16PF and 1:1 interview. His advices were very helpful, and he had a very human/friendly approach which made it even more pleasant.
What I like the most about the AIC course is the way it is explained what is looked for in a good candidate (the 8 non technical skills), and how you're going to illustrate you definitely possess them."
The CV and cover letter course was also very useful, it helped me avoid major mistakes I had done in a previous attempt in 2020. And to finish, I have to say it was a pleasure to work with Hugo on the 16PF and 1:1 interview. His advices were very helpful, and he had a very human/friendly approach which made it even more pleasant.
What I like the most about the AIC course is the way it is explained what is looked for in a good candidate (the 8 non technical skills), and how you're going to illustrate you definitely possess them."
June 10, 2025
I took the Air France Pack and I’m still currently following the training. So far, I’m satisfied with the lessons learned and the guidance provided to best prepare for these interviews.
June 10, 2025
The Operational Procedures Course was excellent. The material provided in-depth learning on new topics, and at a level I could get to grips with.
For me, the most valuable aspects were:
- Practical scenarios of NN situations in a commercial environment (incl. accident/incident reports)
- Failure management
- Insights into operations and flight management
- Insights into operations and flight management
- Focus on decision making and the role of the PM (Module 5 "Operations" and 6 "Scenarios")
I also found the "Bonus content" exceptional, I feel like I have a much deeper understanding of the pilot role in commercial aviation."
I also found the "Bonus content" exceptional, I feel like I have a much deeper understanding of the pilot role in commercial aviation."
June 16, 2025
The Sim Preparation Course offers solid preparation tips for simulator assessments overall. What I appreciated most was the section on pitch settings.
June 17, 2025
Many thanks, Guillaume, for sharing your experience and advices to how pass an interview. I really appreciated the different models in AIC you explained to go out a difficult situation. It helped me a lot and gave me self assurance in succeeding my assessment. Also, understanding what the recruiter expects from you during different interviews is a great value and gives you a lot of confidence.
June 20, 2025
I like how detailed this Advanced Interview Course is. I really learned a lot from this course and each module has a lot of valuable information. I know exactly what I can expect now and how to prepare for it. As an ab initio, it was also nice to get an idea of what a pilot role really is like.
June 25, 2025
Everything is very detailed in Advanced Interview Course, the content is really useful to understand how a recruitment process works, but not only, to become a better pilot.
I guess what could only be improved... I would love to have an Android App which would help non IOS users watching the videos offline.
I guess what could only be improved... I would love to have an Android App which would help non IOS users watching the videos offline.
June 29, 2025
I absolutely love detailed explanation of everything connected to making a CV and Cover letter. Much appreciated is also editable templates that provide a base to start off with. Thank you for this product.
June 30, 2025
I really appreciate the way Guillaume delivers the material — with passion, clarity, and real-life experience. He focuses on the key points that truly matter for the interview, making his sessions both practical and impactful. I also loved the 1:1 16PF review with Dana — it was absolutely amazing.
JULY 1, 2025
As a newly licensed pilot seeking insight into the airline recruitment process, the Advanced Interview Course was exactly what I needed. It offers a clear and detailed look into what typically happens behind closed doors during airline interviews. Guillaume’s explanations are excellent - grounded in real-life scenarios and easy to relate to your own experiences. I’m extremely grateful to have discovered this course early in my career.
JULY 1, 2025
The Advanced Interview Course allowed me to put in perspective my previous experience and make the best of it in the context of an airline selection preparation. Module 1, 4 and 7 were the best from my point of view.
JULY 5, 2024
ASP course is a very useful training of you want to pass an airline selection. I had chosen AlC with pack Wizz Air. I was not ready because I don't know what was expected in an airline interview but thanks to Guillaume and his course, I felt myself in a great confidence even more after the 1:1 consultation...
Thanks to this consultation and Guillaume advices, I could improve my presentation and be clearer on my examples, I was aware of challenges. And I passed HR Wizz Air interview... With the weapons Guillaume gave me, the Airline interview was easier than expected...
Thanks to this consultation and Guillaume advices, I could improve my presentation and be clearer on my examples, I was aware of challenges. And I passed HR Wizz Air interview... With the weapons Guillaume gave me, the Airline interview was easier than expected...
Thank you very much Guillaume...
July 7, 2025
I really appreciated Guillaume’s real-life examples and his professional approach. It was also eye-opening to learn about models like the intervention model and to gain deeper insight into the mindset of pilots and captains—something we didn’t really cover in detail at flight school. The live sessions are also excellent and incredibly valuable.
July 23, 2025
In Advanced Interview Course, I liked that most of all these advices are from the experienced recruiter who has been on the other side for a long time. It gives an idea what are they looking for and how they assess the candidates. Information about 8 competencies is truly amazing, because you get an idea in which areas you have to develop in order to convince the recruiters that you are the right person. Additionally, 16 PF questionnaire is very useful tool allowing you to analyze your character and work on your weak areas.
july 28, 2025
AIC is a true game changer in regards to airline selection. I feel way more confident and prepared to succeed at my oncoming selection events. With this course you will leave no stone unturned, I promise, and it worths each and every penny!
July 31, 2025
Hi Guillaume and ASP team, I'm delighted to sjare I have been hired by TUI Fly NL. Thanks to in-depth courses by Guillaume which definitely helped me to be prepared as best as I could have been.
August 4, 2025
The Advanced Interview Course has been really really informative, from both the aspect of understanding what is really been asked in the selection interviews and how to approach answering them but also some valuable management models that not all airline teach. I feel more informed and knowledgeable after this course.
It has even inspired the idea of more refinement in my own career path.
It has even inspired the idea of more refinement in my own career path.
OCtober 4, 2025
Hi Guillaume, I hope you're well.
I just wanted to thank you for all your guidance and help.
I just wanted to thank you for all your guidance and help.
Your knowledge and expertise were crucial in helping me to secure a place on a mentored flight school program with VistaJet.
I have received a conditional job offer from VistaJet and will begin my training at AFTA Ireland on Monday.
Thank you once again.
I have received a conditional job offer from VistaJet and will begin my training at AFTA Ireland on Monday.
Thank you once again.
OCTOBER 13, 2025
Hello Guillaume,
I got an answer from Air France today and it's positive. I can't express how closely this success is linked to the preparation I did with you and your associates. It gave me the keys to arrive with just the right amount of confidence so I wouldn't be overwhelmed by stress. Thank you for these quality lessons and critiques; I'm aware that I owe you my future.
I got an answer from Air France today and it's positive. I can't express how closely this success is linked to the preparation I did with you and your associates. It gave me the keys to arrive with just the right amount of confidence so I wouldn't be overwhelmed by stress. Thank you for these quality lessons and critiques; I'm aware that I owe you my future.
OCTOBER 15, 2025
Hi Guillaume, hope you are doing well. I am very happy to announce that I have been accepted to GetJet Airlines this week. I want to thank you for all the amazing work you have done with the AIC course and all the tips you gave during the AIP, it definitely made a while difference during my selection. 🙂
OCTOBER 16, 2025
Hello Guillaume,
I’ve just received a positive response from Swiss. Thank you very much for your help — it allowed me to feel very calm during the interviews, and that really meant a lot!
OCTOBER 17, 2025
Hi Guillaume,
Quick update – I made it through Stage 3 with easyJet and can now start training!
Thank you to you and your team for all the incredible input, guidance, and support along the way. I truly couldn’t have done it without you.
October 18, 2025
In the Operational Procedures Course, I found the SOPs explanations and ways to understand them most beneficial.
October 20, 2025
Comprehensive debrief of all 16PF results along with points to compliment theose results during interview.Great insight to self-awareness and selection operations.
November 1, 2025
Hello Guillaume,
I just wanted to send you a quick message to let you know that I passed my first assessment with Wizz Air and that I am now part of the holding pool.
I studied your course right after my MCC at Simtech in August, and I was quickly contacted by Wizz Air.
I succeeded thanks to your valuable advice. Of course, it requires a lot of personal work, but thanks to your training, I had a completely different perspective and knew exactly what to expect.
I succeeded thanks to your valuable advice. Of course, it requires a lot of personal work, but thanks to your training, I had a completely different perspective and knew exactly what to expect.
Thank you again for your help and your teaching.
Have a wonderful day!
June 29, 2025
I absolutely love detailed explanation of everything connected to making a CV and Cover letter. Much appreciated is also editable templates that provide a base to start off with. Thank you for this product.
November 6, 2025
Hey Guillaume, Just wanted to say a big thank you for providing the new Generation Easyjet Program and Easyjet assesment course. Recieved my results today and have passed and now moving onto the program. Great help from yourself and the ASP team. Thank you! 🧡
november 11, 2025
Hello Guillaume,
I just wanted to let you know that I was successful at the generation easyJet stage 3 interview, I have been offered a place on the course as a result! Thank you for all the information you have provided within the course and thank you for being there to answer any questions... the team as well! I have learned a lot over the last few months!
Merci!
November 19, 2025
Dear Guillaume, dear AIC team, let me express my sincere gratitude towards you. I am happy to announce that I have been hired by the Smartwings a.s. airline, former ČSA (Czecho-Slovak Airlines), as an FO on B737. As a Slovak national, I am so happy to be able to represent an airline that is so close to my heart. Your courses were a dealbreaker and helped me immensely. THANK YOU!!!
November 19, 2025
Dear AIC Team, I completed the final assessment for Ryanair in Dublin and was accepted to their type rating program. I learned a lot here, especially about communication and had an answer ready for every HR question. Thank you very much, especially to Guillaume!
December 22, 2025
Hi Guillaume, I would just like to let you know that I passed my initial line check with TUI Belgium. Your training real day-to-day operations at an airline has been 100% true. Now I’m setting my sights on achieving fluency in French.
Best regards.
January 13, 2026
Hello Guillaume,
A message to thank you, I had taken the modules for the Psy 2 [psychological assessments], which were very useful to me. The content is very well done and relevant. It worked for me at HOP.
Best of luck with everything.
JULY 5, 2024
Dear Mr. Guillaume Debauchez,
I am writing to express my sincere appreciation and gratitude for your program and the guidance you provided. If you remember me, we spoke via Zoom and exchanged a few emails this past summer regarding my failed Fly Dubai Assessment, my preparation, how I should prepare with your program, and my next steps. After that, I applied for Qatar Airways position NTR FO, and continued working through your program every day little by little, and learned a lot besides just the basics for passing an interview.
And I'm happy to share that I've passed the Qatar Airways Assessment with the news just this morning. I'm now placed in the talent pool waiting for my joining date. I believe that your program, its structure, your approach to preparation, and all that follows in the program helped me and played a significant role in this achievement.
For that, I would like to THANK YOU!
Warm regards.
January 8, 2025
5/5 for Advanced Interview Course.
I really liked the vision given from a recruiter point of view and how it makes feel that everything makes sense. I understand better the recruitment process. It also gives a very efficient method to identify, classify relevant examples to be used. I think it opened my eyes and gave me a new look on the examples I had prepared : I realized that some of them are very rich and I didn't know that and others are not as useful as I thought as they are just stories and not key competencies proofs. The course can be downloaded and taken offline and that is a very good point, especially when taking it on the train or on stopovers where wifi isn't really good. What would be nice is that when you login again with the device used offline the progression in terms of percentage of checked modules could be synchronized. As a matter of fact, I finished all the modules but only 30% are marked as done.
I really liked the vision given from a recruiter point of view and how it makes feel that everything makes sense. I understand better the recruitment process. It also gives a very efficient method to identify, classify relevant examples to be used. I think it opened my eyes and gave me a new look on the examples I had prepared : I realized that some of them are very rich and I didn't know that and others are not as useful as I thought as they are just stories and not key competencies proofs. The course can be downloaded and taken offline and that is a very good point, especially when taking it on the train or on stopovers where wifi isn't really good. What would be nice is that when you login again with the device used offline the progression in terms of percentage of checked modules could be synchronized. As a matter of fact, I finished all the modules but only 30% are marked as done.
Many thanks !
DECEMBER 3, 2024
Hello Guillaume,
Here's my feedback on my interview. Everything was very similar to what you explain in your courses and in our 1:1 session. My personality inventory highlighted the same points as the 16 PF, no surprises. I can therefore say that the preparation I did with you was very useful in approaching this interview well. I can also add that the questions asked were focused on CRM and teamwork in the cockpit as well as in the cabin. The rest of the questions were very standard. Thank you again for your advice!
January 31, 2025
Hey ASP team,
I just wanted to share some great news—I passed the Air France / Transavia selection, and it’s all thanks to you!
Your program gave me the structure I needed to prepare properly and really helped me understand how recruiters think. The approach of finding personal examples to illustrate key points was a game-changer.
One of the biggest advantages was the personality test. Going through it and then using it in the individual interview made the whole experience feel as close to the real thing as possible.
A special shoutout to Hugo for breaking down my 16PF results and guiding me through my interview prep.
Honestly, I can’t thank you enough. I felt like I had a whole team behind me, and that made all the difference. This success is ours to share—thank you, thank you, thank you!
May 23, 2025
What I really liked about this Advanced Interview Course were the personality test and the personalized debrief video—both were incredibly helpful! I also really enjoyed the simulated interview questions in Module 8, especially hearing Guillaume’s example answers.
MAY 16, 2024
Sim Preparation Course is very well explained, and the use of real-life examples and experiences makes the content lighter, easier to follow, and easier to understand.
MAY 9, 2025
AIC gives a view from a recruiter’s perspective with good examples. The intervention models and decision-making framework made me realize a lot of things I can apply in the interview.
MAY 2, 2025
The Advanced Interview Course is a 5/5 for me. What I like about it is the precision of the information and the connections between them. I also appreciate that the AIC contains a 16PF questionnaire.
January 24, 2026
Succeeded at Wizzair selection for an A320 first officer position end of July 2025, received the offer letter January 2026, start date of contract is 2nd of March 2026.
Amazing experience, this course was a game-changer for me. I really loved the format of the online course that allows you to do most of the study by yourself, and then the option of individual 1:1 and/or collective sessions to practice or work on personal situations. The course and the ASP team made all the difference between flying and never entering the cockpit. Thank you again for all your work.
January 31, 2026
I am happy to announce that I passed Cargolux today.😍😍
You guys really made the difference. I highly appreciate your effort!🔥
Thank you for everything!😎
January 31, 2026
I’m very happy to share that I’ve successfully passed the Wizz Air Pilot Academy selection.🥳
February 2, 2026
I want to tell you how much I thank you and the ASP team for the immense quality of your program and your caring, proactive, and very professional mindset! Having started the AIC with you really changed everything in my preparation.