Apr 3
/
Rebecca Lougheed
The Real Pilot Role
Part I - The Gap in our Knowledge
Why did I decide to become a pilot? Well, I got into flying because I loved learning about how things worked. The mystery inside the machines, the adventure at the end of the flight. So I trained, I studied, I learned and I passed my checks… And then I joined my first airline and realised, there is so much more to being a pilot than just knowing how to get your aircraft to move from A to B.
The things we learn in our initial pilot training - when we are "becoming a pilot" - are of course incredibly important (yes, even all the seemingly obscure theory in the ATPLs), because this builds a foundation of knowledge, skills and attitude which the role absolutely needs us to have. We have to understand aerodynamics and principles of flight in order to fly. We need to know what human factors and CRM refer to so that we function effectively in our roles.
We need a grasp of meteorology, an awareness of air law and a working knowledge of the systems and instruments we will come to use. Without knowing how to bank left and roll right, the actions to recover from a stall, why we don’t like tailwinds etc. we aren’t going to get very far...
We need a grasp of meteorology, an awareness of air law and a working knowledge of the systems and instruments we will come to use. Without knowing how to bank left and roll right, the actions to recover from a stall, why we don’t like tailwinds etc. we aren’t going to get very far...
So all of this gets us up in the air and flying forwards in our careers. But it is also just the foundations. These are the basics of being a pilot, and we need them to start us off, but it isn’t all we need, and especially isn’t if we want to excel in an airline pilot role.
To put it simply - this knowledge doesn't make us a pilot, it is just the first step in becoming a pilot. To become an airline pilot (a competent and confident one), we need to keep accumulating knowledge, practicing our skills, and learning and developing (that’s part of the attitude bit). And this can be a challenge because a lot of it isn’t covered at the early training level, but is suddenly expected of you at the airline level.
To put it simply - this knowledge doesn't make us a pilot, it is just the first step in becoming a pilot. To become an airline pilot (a competent and confident one), we need to keep accumulating knowledge, practicing our skills, and learning and developing (that’s part of the attitude bit). And this can be a challenge because a lot of it isn’t covered at the early training level, but is suddenly expected of you at the airline level.
What do you mean, I don't know enough?
What is all this “extra stuff” pilots need to know?
Well, the list is long, and possibly too long for me to cover in a short article. To be honest, it also isn’t a list which you have to tick off right at the start. In fact, you shouldn’t try to because we should spend our whole career trying to complete “the list” and likely never will. The day we think we know it all is probably the day things will go very wrong for us!
A lot of it is things which you will continue to build on as you gain more experience, but here’s the thing - we often don’t know what we don’t know, so having an awareness of topics, concepts, subjects and insights which you might want to develop is what I am hoping to share here.
OK, just give me a few
I will, and I am going to start with this one: SOPs.
Airline operations are built around SOPs - standard operating procedures. These set the standards, expectations, rules and guidance for near on everything. They keep us on the same page with each other, and with our operator, and you will be immersed in these right from the start of your type rating training. Following SOPs is critical - they are there for a reason and generally put together by folk with a lot of experience and knowledge (often of mistakes previously made!)
But really understanding SOPs is critical, because they are not something to "blindly" follow. They require an understanding of why they are there, what each SOP’s individual intent is, because whilst some are mandatory, others are guidance, a lot are prescriptive, but some can be ambiguous… so without understanding these nuances (and when to apply them), you won’t be able to understand their limitations, and they do have these.
The "real" pilot role Item #1 is this:
Do more than just memorising SOPs. Learn the reason for them, understand the intent, and sit and think (better still talk to captains) about scenarios where they might need more consideration, or where you might even need to go outside of them.
Cognitive learning
Eh? You thought we were talking about SOPs? Well, we still are, but a brief interlude first on cognitive learning because this is a great way to learn stuff well. It means doing more than just cramming in some theory. Instead, it is about understanding the theory and fully placing it into your brain so that you can apply it effectively in real life situations. Comprehension, memory and application.
So, how does that help with SOPs? Well, cognitive learning is about relating what you learn to experiences and practical situations because it helps you understand and apply it better.
So here is a real example of a scenario where “going outside the SOPs” might be required, to show you what I mean, to get you thinking and understanding, and to help you come up with some of your own examples as well.
So here is a real example of a scenario where “going outside the SOPs” might be required, to show you what I mean, to get you thinking and understanding, and to help you come up with some of your own examples as well.
Here's the situation
ASP Airlines have very prescriptive SOPs related to how crew should set up for departure. They have an expanded procedure which provides the order in which the set up must be done.
One of the key items is that the briefing should be done before the aircraft pushes back, starts the engines and begins to taxi.
One of the key items is that the briefing should be done before the aircraft pushes back, starts the engines and begins to taxi.
OK, why? Well, the briefing is really critical. A rushed briefing, one that doesn’t capture threats and discuss mitigations, which doesn’t build a shared mental model and increase situation awareness etc will probably mean critical threats are missed, and it could easily lead to an increase in errors. Getting out of sequence can also mean missing critical actions. So we brief for very good reasons.
If the briefing is done during the taxi, when there are multiple other things to do and distractions occurring, then this is going to a) result in a sub-par briefing and b) potentially result in mistakes during the taxI. So doing the brief while safely at the gate is a very good SOP to have.
But today, the turnaround is rushed and busy because there is some nasty winter weather, and that same weather requires you to do a full, two step de-ice and anti-ice. This process will take around 10-15 minutes and there is a long queue for the deicing bay. Additionally, the weather is a bit changeable and while this is supposed to be your sector, if the conditions worsen, the Captain might want to do the take-off them-self which will require a change in the briefing.
So, the Captain suggests you set-up and go as expeditiously as possible, get in the queue and use the time you are sat de-icing to brief then. This will give you a nice chunk of quiet, undisturbed time to do the briefing uninterrupted, and means you can brief for the conditions just prior to departure based on what the plan needs to be.
What do you think?
Is it an unnecessary breach of an SOP? A bending of an SOP which still maintains the real intent of the SOP? Not outside the SOPs at all? Does the word 'should' hint at anything there for you?
Hopefully this has given you some food for thought. SOPs are more than just “tick boxes” - we need to really understand them, and know how to apply them effectively, in order for them to fully function as the countermeasure they are designed to be.
How can ASP help?
At Airline Selection Programme, we want to help folk on their journey to becoming a pilot, but we want to ensure it is done in a way that builds a solid foundation for you - one that you can keep developing and improving upon.

So we have developed our Operational Procedures Course to help with exactly that. It bridges the gap between your initial training and what is required at the airline level to give you a foundation in the skills, knowledge and attitude you will need to excel in the airline pilot role.

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"I really benefited from Guillaume's experience. He was able to give some practical advice based on the results of the questionnaire. I'm convinced his advice will be very useful during the interview.
I also benefited from this service as it helped me better know myself, which will help me prepare relevant examples for the interview. Definitely worth the investment.
So thank you!"
I also benefited from this service as it helped me better know myself, which will help me prepare relevant examples for the interview. Definitely worth the investment.
So thank you!"
Hello Guillaume, I just had my first airline interview, sorry it’s a long story but I’m sharing my feedback because I think this might be useful for others.
I’ve been flying for 10 years and professionally (not airlines) for 5 years, I’ve been to many ATOs, met many pilots, read books on the subject but never did I understand what the airline interview was all about before following the ASP course, and I thank you for that because it brings so much peace understanding the rules of games.
As I understand it’s not about telling the interviewers what they want to hear by being someone we are not, and it’s not about telling them true stories that has no use for them, but it’s about looking into our past for evidence of the competencies that they are looking for, preparing answers by funneling the key competencies that we have within ourselves and showcase them from past events, discarding irrelevant stuff, thus making their job easier and enhancing a pleasant overall experience.
PS : I just received a positive answer to my interview.
I’ve been flying for 10 years and professionally (not airlines) for 5 years, I’ve been to many ATOs, met many pilots, read books on the subject but never did I understand what the airline interview was all about before following the ASP course, and I thank you for that because it brings so much peace understanding the rules of games.
As I understand it’s not about telling the interviewers what they want to hear by being someone we are not, and it’s not about telling them true stories that has no use for them, but it’s about looking into our past for evidence of the competencies that they are looking for, preparing answers by funneling the key competencies that we have within ourselves and showcase them from past events, discarding irrelevant stuff, thus making their job easier and enhancing a pleasant overall experience.
PS : I just received a positive answer to my interview.
I had already tried AF 2 years ago without specific preparation, result: postponed 2 years, the debriefing did not reveal any really negative points but rather errors in apprehension of the tests.
I took the Psy2 HOP in September and not wanting to make the same mistake, I took an AIC preparation at ASP, I also added a 1:1 interview supplement with Guillaume. Note that I also passed the Wizzair selections which I succeeded (also in September) The 2 selection processes are different but the AIC allowed me to better understand the expectations of recruiters.
For each of the 2 companies, I did a lot of personal work on the operating mode of the companies so as not to get caught during the interviews. As a good student, I thought about the most relevant examples I could give by filling in the boxes in the excel skills table… a bit laborious but it allows you to sort by choosing the most relevant examples.
I focused my examples on recent flights (< 3 years) but not only, especially the flight that marked you the most… there’s only one and it was 15 years ago!
I really appreciated the 16PF and the debriefing is important to understand, I think about 3/4 were common with the brief debriefing done at the end of the individual psy2 interview.
By understanding the philosophy of the individual interview, I did not go there on the defensive (like the first time) but with the spirit of dispelling the doubts they could express and confirm their expectations. For the group tests, for Wizz or Hop, I made sure to be the good second, to give everyone a chance to speak. I did not chase my nature, I just made sure not to be too enthusiastic. In my case the 1:1 interview was very profitable because I wanted to see the adequacy of the questions asked by the recruiter according to the 16PF without forgetting the debriefing that goes with it… It reassured me about my ability to succeed (even if everything is not in my hands!!!)
I also did a lot of work understanding the skills to guide my answers, without distorting the trait but just by explaining more accurately and clearly arguing. As it is explained in the courses, honesty is important and the preparatory work you do will allow you to bring clarity to your words.
I took the Psy2 HOP in September and not wanting to make the same mistake, I took an AIC preparation at ASP, I also added a 1:1 interview supplement with Guillaume. Note that I also passed the Wizzair selections which I succeeded (also in September) The 2 selection processes are different but the AIC allowed me to better understand the expectations of recruiters.
For each of the 2 companies, I did a lot of personal work on the operating mode of the companies so as not to get caught during the interviews. As a good student, I thought about the most relevant examples I could give by filling in the boxes in the excel skills table… a bit laborious but it allows you to sort by choosing the most relevant examples.
I focused my examples on recent flights (< 3 years) but not only, especially the flight that marked you the most… there’s only one and it was 15 years ago!
I really appreciated the 16PF and the debriefing is important to understand, I think about 3/4 were common with the brief debriefing done at the end of the individual psy2 interview.
By understanding the philosophy of the individual interview, I did not go there on the defensive (like the first time) but with the spirit of dispelling the doubts they could express and confirm their expectations. For the group tests, for Wizz or Hop, I made sure to be the good second, to give everyone a chance to speak. I did not chase my nature, I just made sure not to be too enthusiastic. In my case the 1:1 interview was very profitable because I wanted to see the adequacy of the questions asked by the recruiter according to the 16PF without forgetting the debriefing that goes with it… It reassured me about my ability to succeed (even if everything is not in my hands!!!)
I also did a lot of work understanding the skills to guide my answers, without distorting the trait but just by explaining more accurately and clearly arguing. As it is explained in the courses, honesty is important and the preparatory work you do will allow you to bring clarity to your words.
Intervention models provide a real structure and a simple and effective method to refer to in any circumstance.
The advice and examples drawn from Guillaume’s experience bring invaluable added value to the content of the briefing.
The advice and examples drawn from Guillaume’s experience bring invaluable added value to the content of the briefing.
Having followed this course has been a real pleasure. A lot of good advices, concrete examples, and explanations about aviation HR processes.
I am measuring my words but I can tell that knowing all of this can be a game changer into an interview environment. 16PF questionnaire with specialist debriefing is a real added value into this course, I fairly recommend it, it is definitely worth it.
I am measuring my words but I can tell that knowing all of this can be a game changer into an interview environment. 16PF questionnaire with specialist debriefing is a real added value into this course, I fairly recommend it, it is definitely worth it.
Entretien terminé, Assez content, j’ai appliqué tes conseils avec des motivations claires Sans digression, sans contradiction et sans dévalorisation. Niveau question tu as fait un sans faute.
Ils m’ont demandé la communication avec un capitaine, une situation qui me stresse, un vol difficile et l’acceptation de l’erreur, J’ai eu plus de mal à décrire les compétences humaines que je devais continuer à développer mais dans l’ensemble très correcte. Entretien de groupe j’ai pris soin de bien structurer et de partager le lead comme dans les vidéos, Résultat dans 6-8 semaines !
Ils m’ont demandé la communication avec un capitaine, une situation qui me stresse, un vol difficile et l’acceptation de l’erreur, J’ai eu plus de mal à décrire les compétences humaines que je devais continuer à développer mais dans l’ensemble très correcte. Entretien de groupe j’ai pris soin de bien structurer et de partager le lead comme dans les vidéos, Résultat dans 6-8 semaines !
I took the Gold Package.
Regarding Advanced Interview Course, liked how clear, concise, relevant and straight to the point it is. I like the fact that Guillaume knows exactly what he's talking about.
His experience is invaluable!
Regarding Advanced Interview Course, liked how clear, concise, relevant and straight to the point it is. I like the fact that Guillaume knows exactly what he's talking about.
His experience is invaluable!
Having followed Advanced Interview Course version 2 has been a real pleasure. A lot of good advices, concrete examples, and explanations about aviation HR processes.
I am measuring my words but I can't tell that knowing all of this can be a game changer into an interview environment. 16PFquestionnaire with specialist debriefing is a real added value into this course, I truly recommend it, it is definitely worth it.
I am measuring my words but I can't tell that knowing all of this can be a game changer into an interview environment. 16PFquestionnaire with specialist debriefing is a real added value into this course, I truly recommend it, it is definitely worth it.
I liked the explanations about the different types of interviews and what recruiters are looking for in them.
The Key Competencies and examples of related questions allow me to see exactly what to expect and how to orient my speech to allow recruiters to see in me the qualities necessary for the position.
The company info sheets are very well done and the explanations of how to create them for yourself are also good. The 16PF test and the debrief is very useful for orientation as well.
The Key Competencies and examples of related questions allow me to see exactly what to expect and how to orient my speech to allow recruiters to see in me the qualities necessary for the position.
The company info sheets are very well done and the explanations of how to create them for yourself are also good. The 16PF test and the debrief is very useful for orientation as well.
I took the Gold Package, which includes the CV and Cover Letter Course. Part of that, I took a CV and Cover Letter review service.
I appreciated Guillaume’s meticulous revision of my CV and Cover Letter. The patient explanations behind each recommendation and change were helpful in understanding the rationale for the adjustments proposed.
His insightful feedback not only helped me understand how recruiters perceive my CV and cover letter, but also helped me to streamline the information for quick comprehension.
By focusing on quality content and reducing its length, it helped me create application documents that capture attention effectively.
I appreciated Guillaume’s meticulous revision of my CV and Cover Letter. The patient explanations behind each recommendation and change were helpful in understanding the rationale for the adjustments proposed.
His insightful feedback not only helped me understand how recruiters perceive my CV and cover letter, but also helped me to streamline the information for quick comprehension.
By focusing on quality content and reducing its length, it helped me create application documents that capture attention effectively.
January 31, 2025
Hey ASP team,
I just wanted to share some great news—I passed the Air France / Transavia selection, and it’s all thanks to you!
Your program gave me the structure I needed to prepare properly and really helped me understand how recruiters think. The approach of finding personal examples to illustrate key points was a game-changer.
One of the biggest advantages was the personality test. Going through it and then using it in the individual interview made the whole experience feel as close to the real thing as possible.
A special shoutout to Hugo for breaking down my 16PF results and guiding me through my interview prep.
Honestly, I can’t thank you enough. I felt like I had a whole team behind me, and that made all the difference. This success is ours to share—thank you, thank you, thank you!
Dear Guillaume, I want to tell you how happy I’m about finding your platform and courses. It made my preparation so much easier to plan and to undergo. Kind regards.
Dear Guillaume, I hope you’ve been well. I wanted to let you know how happy I am. I just heard back from FlyDubai and I my application was successful. I’d like to thank you for your help. It was instrumental to this positive outcome.
After experiencing failure in a selection process for which I was poorly prepared, I followed the AIC program, which clearly made me understand the expectations of an airline recruiter.
As a result, I arrived well-prepared, ready to answer all the questions, which also allowed me to have confidence in myself, reduce my stress, and therefore present the best image of myself.
As a result, I arrived well-prepared, ready to answer all the questions, which also allowed me to have confidence in myself, reduce my stress, and therefore present the best image of myself.
Despite being already experienced and current on type, I find the content of the Sim Preparation Course very helpful.
For me it was also a good review of everything after having been away from aviation for a while, and very good inputs about common mistkes and how to avoid them.
For me it was also a good review of everything after having been away from aviation for a while, and very good inputs about common mistkes and how to avoid them.
Advanced Interview Course gave me an excellent overview of what will be expected from me during an airline selection. With that in mind and all the simple models, I feel more comfortable entering the room for the interview.
Regarding the Air France selection, the big plus points of this course are for me the 16PF, the experience sheet and the option of a practice 121 interview.
I actually believe that it was easier to fill the experience sheet after having done the 16PF.
I actually believe that it was easier to fill the experience sheet after having done the 16PF.
I like in Advanced Interview Course the fact that Captain Guillaume goes really deep into the discussion and gives me an overall big picture of the hiring process.
I particularly liked module 8 with examples given for tricky questions. I also like that Guillaume is very passionate about his field of work.
The CV and Cover Letter Course was precise, to the point and gave valuable information.
I particularly liked module 8 with examples given for tricky questions. I also like that Guillaume is very passionate about his field of work.
The CV and Cover Letter Course was precise, to the point and gave valuable information.
The whole Advanced Interview Course is very interesting. A real fascination for human resources and recruitment process transpires from each module and make them easy to handle. In a word, I wish I had learned all of this earlier !
The CV and Cover Letter explanations are clear. Each part of CV or CL are viewed step by step and also reminded in a pdf. All examples given are relevant.
I liked the explanations about the different types of interviews and what recruiters are looking for in them. The competency questions and related question examples allow me to see precisely what to expect and how to guide my answers to demonstrate the necessary qualities for the position.
The company information sheets are well done, and the explanations of how to get there are also helpful. The 16PF questionnaire and the debrief are very useful for orientation as well.
The company information sheets are well done, and the explanations of how to get there are also helpful. The 16PF questionnaire and the debrief are very useful for orientation as well.
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November 26, 2024
Going through the Aer Lingus and easyJet selection processes was a real experience. While I didn’t make it through Aer Lingus after reaching the simulator stage, I kept moving forward—and I’m happy to share that I succeeded in the easyJet selection this October!
Looking back, I can’t overstate how important the training I received was. The program wasn’t just about ticking boxes; it provided a structured, comprehensive approach—company knowledge, competency-based questions, simulator prep—you name it. It gave me the framework I needed to go deeper, to really understand how to stand out when it mattered most.
That preparation made all the difference on selection day. To anyone pursuing their dream, I’d say this: invest in your preparation, trust the process, and keep pushing forward.
A huge thank you to Guillaume and the team for creating something so impactful. You helped make this possible!
DECEMBER 3, 2024
Hello Guillaume,
Here's my feedback on my interview. Everything was very similar to what you explain in your courses and in our 1:1 session. My personality inventory highlighted the same points as the 16 PF, no surprises. I can therefore say that the preparation I did with you was very useful in approaching this interview well. I can also add that the questions asked were focused on CRM and teamwork in the cockpit as well as in the cabin. The rest of the questions were very standard. Thank you again for your advice!
January 8, 2025
5/5 for Advanced Interview Course.
I really liked the vision given from a recruiter point of view and how it makes feel that everything makes sense. I understand better the recruitment process. It also gives a very efficient method to identify, classify relevant examples to be used. I think it opened my eyes and gave me a new look on the examples I had prepared : I realized that some of them are very rich and I didn't know that and others are not as useful as I thought as they are just stories and not key competencies proofs. The course can be downloaded and taken offline and that is a very good point, especially when taking it on the train or on stopovers where wifi isn't really good. What would be nice is that when you login again with the device used offline the progression in terms of percentage of checked modules could be synchronized. As a matter of fact, I finished all the modules but only 30% are marked as done.
I really liked the vision given from a recruiter point of view and how it makes feel that everything makes sense. I understand better the recruitment process. It also gives a very efficient method to identify, classify relevant examples to be used. I think it opened my eyes and gave me a new look on the examples I had prepared : I realized that some of them are very rich and I didn't know that and others are not as useful as I thought as they are just stories and not key competencies proofs. The course can be downloaded and taken offline and that is a very good point, especially when taking it on the train or on stopovers where wifi isn't really good. What would be nice is that when you login again with the device used offline the progression in terms of percentage of checked modules could be synchronized. As a matter of fact, I finished all the modules but only 30% are marked as done.
Many thanks !
January 13, 2025
Hi, so, I’ve just completed the CV and Cover Letter Course and I have to say, the videos are really well done! 😊 The step-by-step structure is easy to follow and sticking to the recommended word count really helps when adapting my own cover letter. It makes the process feel a lot more manageable. The same applies to the CV – by following the outlined structure, everything just falls into place naturally, which makes putting together my CV much easier than I expected.
January 22, 2025
One of the things I really love about advanced interview course is the 1:1 interview and the 16PF. It’s not just about preparing for the selection process... Those sessions actually give you a deeper understanding of yourself. It’s like getting a personal insight into your strengths and areas where you could grow which I found really helpful even beyond just preparing for the selection.
February 13, 2025
Hi Guillaume,
Here is my feedback on your AIC course. I recently completed three assessments and passed them all. Every question asked by the psychologist and the board panel was covered in your course.
The way you break down all aspects of an assessment based on your experience is truly insightful. It allows us to know what to expect and prepares us to anticipate any kind of question, especially with the "experience sheet." Combined with the 16PF analysis and the mock interview, it’s a complete game-changer.
Not to mention the CV course, which helped me secure an invitation for all the assessments in the first place!
February 21, 2025
Hello Guillaume,
Just finished my 2nd Stage at Emirates and was successful. Your tips regarding the Simulator helped out, went with high confidence and almost no stress.
I can’t recommend your course enough, hopefully more and more people benefit from it, gonna even use this course as I progress in my career.
Thank you.
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